Terms and conditions

The rules for using SinalPT, in plain words. Last updated: 10 November 2026.

The service

SinalPT analyses the security and local SEO of websites using what is public: the page response, the domain's DNS records and the public certificate log. It shows what it found, why it matters and what to do. To contact us, write to contacto@sinalpt.com.

Acceptable use

The free analysis only reads what any browser sees, so you can analyse any public website. The deep analysis is only available for domains you have proved are yours. You may not use SinalPT to overload other people's websites or to get around the request limits. We may block anyone who does.

Prices and payment

Current prices are on the pricing page and at the end of each analysis. When there is a launch price, it appears in both places, with the number of places left. Payments are processed by Stripe; your card details never go through us.

Guided fix

It is a one-off payment per site. The fix plan opens right after payment and includes email help for 30 days. We don't need access to your site or your passwords: you, or whoever looks after your site, apply the changes.

Guarantee and refunds

If you follow the guide and the points don't turn green, we give you your money back. The refund is made by Stripe to the same payment method.

To ask for a refund, write to contacto@sinalpt.com within 30 days of your purchase.

Subscriptions

Monthly and annual plans renew automatically until you cancel them. You can cancel or change plan whenever you like, in the subscription portal. When you cancel, the plan carries on until the end of the period already paid.

Credits

Each credit generates the fix plan for one site. Credits don't expire.

Account

You sign in with a link sent to your email, with no password. Keep access to your email protected: whoever has it can get into your account.

Limits

SinalPT is not a security audit or a penetration test. A high score doesn't guarantee a site will never be attacked, and nobody can guarantee positions on Google. Before you change anything on your site, make a backup.

Our liability is limited to the amount you paid in the last 12 months, except where the law does not allow it to be limited.

Personal data

What we keep, for how long and how to ask us to delete it is in the privacy policy.

Changes

If we change these terms, we update this page and the date at the top. Changes that affect an active subscription are announced by email before they take effect.

Applicable law and disputes

Portuguese law applies. If we have a disagreement we can't resolve directly, you can turn to the Portuguese National Centre for Consumer Dispute Information and Arbitration (CNIACC).

Nothing in these terms takes away the rights the law gives you as a consumer.

These terms describe how the service actually works. They are not legal advice.